Effects of IT, safety and security
The effects of microprocessor-controlled devices and health risks of using computers, physical safety, e-safety, data protection and keeping data secure.
📌 Key points
- Microprocessor-controlled devices in the home (e.g. washing machines, central heating, smart TVs, alarms) save time and give people more leisure time, but people may become less active and can lose household skills, and smart devices can be hacked.
- Health risks of using computers and how to reduce them: RSI (use wrist rests and ergonomic keyboards, take breaks), back and neck problems (adjustable chairs, footrests, good posture), eye strain and headaches (anti-glare screens, regular breaks, eye tests).
- Physical safety risks: electrocution (keep drinks away, check cables for damage), fire (do not overload sockets, keep equipment ventilated, have a CO2 fire extinguisher) and tripping over trailing cables (use cable ducts or wireless connections).
- E-safety: do not share personal data (address, school, photos in school uniform) with strangers, use privacy settings, only use trusted websites, report and block unwanted contacts, and never arrange to meet online contacts alone.
- Personal data identifies a living person (name, address, date of birth, medical or bank details); data protection acts say it must be processed fairly and lawfully, used only for the stated purpose, accurate, not kept longer than needed, and kept secure.
- Threats: hacking, phishing (fake emails), smishing (fake text messages), vishing (fake voice calls), pharming (malicious code redirects users to a fake website), viruses and malware, and card fraud such as shoulder surfing, card cloning and key logging.
- Encryption scrambles data so it cannot be understood without the key; a firewall checks traffic going in and out of a network and blocks anything that breaks its rules.
- Other protection: strong passwords and user IDs, two-factor authentication, biometrics, anti-malware software, digital certificates (prove a website is genuine) and SSL (secure connection between browser and website, shown by https and a padlock).
- Spam is unsolicited bulk email; use spam filters and never reply to it or click its links.
📖 Key terms
- RSI
- Repetitive strain injury: damage to fingers, wrists or joints caused by repeated movements.
- Personal data
- Data that relates to a living person who can be identified from it.
- Phishing
- Fake emails that look genuine and try to trick users into giving personal data.
- Smishing
- Phishing using SMS text messages.
- Pharming
- Malicious code that redirects a user to a fake website without their knowledge.
- Encryption
- Scrambling data so it cannot be understood without the decryption key.
- Two-factor authentication
- Using two different types of check to confirm identity, e.g. a password and a code sent to a phone.
- Digital certificate
- An electronic document that proves a website or user is who they claim to be.
✏️ Worked example
A student spends many hours at a computer and gets pain in the wrists and sore eyes. Explain the causes and how to prevent them.
- Wrist pain is likely to be RSI, caused by typing and clicking repeatedly for long periods.
- Prevent RSI with a wrist rest, an ergonomic keyboard and mouse, correct posture and regular breaks.
- Sore eyes are eye strain, caused by staring at a screen for a long time or by glare.
- Prevent eye strain with an anti-glare screen, good lighting, regular breaks looking away from the screen, and regular eye tests.
Keep health issues (RSI, eye strain, back problems) separate from safety issues (electrocution, fire, tripping). Questions often ask for one kind only, and the other earns no marks.
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